Privacy Policy
 
Our Privacy Policy for Clients and Customers

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At CENTURY 21 Miller Real Estate Ltd. our policy is to respect and protect the privacy of our clients and customers. We do not sell, trade or rent your personal information to others.

By submitting a registration or request for information either verbally, or in writing, by fax, document or email, you agree that the information you provide about yourself or your organization may be collected, stored and used only for the purposes stated in the company's Privacy Policy. For a full description of our current Privacy Policy please see below .



CUSTOMER/CLIENT PRIVACY POLICY
1. Objective & Scope of Policy CENTURY 21 Miller Real Estate Ltd . is committed to respecting your privacy and has prepared this Policy to inform you of our policy and practices concerning the collection, use and disclosure of Personal Information.

This Policy governs Personal Information collected from and about (i) individuals who are or may become Clients of CENTURY 21 Miller Real Estate Ltd and (ii) individuals or organizations with whom CENTURY 21 Miller Real Estate Ltd works with.

Using contractual or other arrangements, CENTURY 21 Miller Real Estate Ltd shall ensure that agents, contractors or third party service providers, who may receive Personal Information in the course of providing services to CENTURY 21 Miller Real Estate Ltd as part of our delivery of real estate services, protect that Personal Information in a manner consistent with the principles articulated in this Policy.

This Policy does not cover aggregated data from which the identity of an individual cannot be determined. CENTURY 21 Miller Real Estate Ltd retains the right to use aggregated data in any way that it determines appropriate.

In the event of questions about: (i) access to your Personal Information; (ii) CENTURY 21 Miller Real Estate Ltd.’s collection, use, management or disclosure of Personal Information; or (iii) this Policy; please contact

Bill Miller, President, CENTURY 21 Miller Real Estate Ltd.,

467 Speers Rd , Oakville , ON , L6k 3S4, 905.845.9180, bill@century21miller.com


2. The Collection, Use & Disclosure of Personal Information For the purposes of this Policy:

“Client” means an individual who may or has purchased CENTURY 21 Miller Real Estate Ltd real estate or services to buy or purchase real estate;

"Personal Information" means any information, recorded in any form, about an identified individual, or an individual whose identity may be inferred or determined from such information.
Your provision of Personal Information to CENTURY 21 Miller Real Estate Ltd means that you agree and consent that we may collect, use and disclose your Personal Information in accordance with this Privacy Policy. If you do not agree with these terms, you are requested not to provide any Personal Information to CENTURY 21 Miller Real Estate Ltd or a Broker or Sales Representative working with CENTURY 21 Miller Real Estate Ltd . Unfortunately, certain services can only be offered if you provide personal information and consequently, if you choose note to provide us with any required personal information, CENTURY 21 Miller Real Estate Ltd. may not be able to offer you those services.
This office only collects personal information necessary to effectively market and sell the property of sellers; to locate, assess and qualify properties for buyers and to otherwise provide professional and competent real estate services to clients.

CENTURY 21 Miller Real Estate Ltd, Brokers or sales representatives may use personal information for commission management purposes (e.g. commission financing, commission dispute resolution).

CENTURY 21 Miller Real Estate Ltd’s use of Personal Information is limited to these purposes. CENTURY 21 Miller Real Estate Ltd does not sell, trade, barter or exchange for consideration any Personal Information it has obtained. Unless permitted by law, no personal information is collected about an individual without first obtaining the consent of the individual to the collection, use and dissemination of that information.

Personal information will be collected, to the extent possible, directly from the individual concerned.

CENTURY 21 Miller Real Estate Ltd does not knowingly collect Personal Information from anyone under the age of 18, especially children under 13, and does not use such information if CENTURY 21 Miller Real Estate Ltd discovers that it is has been provided by a minor.

Personal Information may also be transferred to another company in the event of a change of ownership of all or part of CENTURY 21 Miller Real Estate Ltd .

CENTURY 21 Miller Real Estate Ltd may disclose Personal Information of Clients to organizations that perform services on its behalf. This will only be done if such organizations agree to use such information solely for the purposes of providing services to CENTURY 21 Miller Real Estate Ltd and, with respect to that information, to act in a manner consistent with this Policy.

Please note that there are circumstances where the use and/or disclosure of Personal Information may be justified or permitted or where CENTURY 21 Miller Real Estate Ltd is obliged to disclose information without consent. Such circumstances may include:





Where required by law or by order or requirement of a court, administrative agency or other governmental tribunal;

Where CENTURY 21 Miller Real Estate Ltd believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;

Where it is necessary to establish or collect monies owning to CENTURY 21 Miller Real

Estate Ltd;
Where it is necessary to permit CENTURY 21 Miller Real Estate Ltd to pursue available remedies or limit any damages that CENTURY 21 Miller Real Estate Ltd may sustain; or

where the information is public.



Where obliged or permitted to disclose information without consent, CENTURY 21 Miller Real Estate Ltd will not disclose more information than is required.


3. Accuracy CENTURY 21 Miller Real Estate Ltd. endeavours to ensure that any Personal Information provided by Clients and in its possession is as accurate, current and complete as necessary for the purposes for which CENTURY 21 Miller Real Estate Ltd. uses that data. Information contained in files that have been closed is not actively updated or maintained.


4. Retention CENTURY 21 Miller Real Estate Ltd. retains Personal Information as long as CENTURY 21 Miller Real Estate Ltd. believes it is necessary to fulfil the purpose for which it was collected and Firm legal or business requirements.



5. Security CENTURY 21 Miller Real Estate Ltd. endeavours to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of Personal Information.

CENTURY 21 Miller Real Estate Ltd. further protects Personal Information by restricting access to it to those Employees and Contractors that the management of CENTURY 21 Miller Real Estate Ltd. has determined need to know that information in order that CENTURY 21 Miller Real Estate Ltd. may provide services to Clients.


6. Access to Personal information CENTURY 21 Miller Real Estate Ltd. permits access to and review of Personal Information held by CENTURY 21 Miller Real Estate Ltd. about an individual by the individual concerned.

If an individual believes any Personal Information concerning that individual is not correct, that person may request an amendment of that information by sending a request to the Privacy Officer Bill Miller, President. CENTURY 21 Miller Real Estate Ltd. reserves the right not to change any Personal Information but will append any alternative text the individual concerned believes appropriate. Where not required to be retained by the Firm, an individual may also request that CENTURY 21 Miller Real Estate Ltd. delete an individual’s Personal Information from CENTURY 21 Miller Real Estate Ltd. ’s system and records

CENTURY 21 Miller Real Estate Ltd. reserves the right to decline access to Personal Information under certain extenuating circumstances. Where information will not or cannot be disclosed, the individual making the request will be provided with the reasons for non-disclosure.

Where information will be disclosed, CENTURY 21 Miller Real Estate Ltd. will endeavor to provide the information in question within a reasonable time and no later than 30 days following the request.

To guard against fraudulent requests for access, CENTURY 21 Miller Real Estate Ltd. will require sufficient information to allow it to confirm the identity of the person making the request before granting access or making corrections.



7. Amendment of Practices and This Policy This statement is in effect as of January 1, 2004 . CENTURY 21 Miller Real Estate Ltd. will from time to time review and revise its privacy practices and this Policy.